Cloning scams on the rise: how to protect your investments

When a convincing fake can cost you everything

In today’s digital world, fraudsters are becoming increasingly sophisticated. One of the fastest-growing threats to investors is the rise of cloning scams — fake websites, emails and communications designed to look like trusted financial firms.

According to new data from the Investment Association¹, cloning is now the top fraud risk facing UK investors. In just the second half of 2024, there were 478 reported cases of firms being impersonated, with fraudsters using brand names, logos and official-looking documentation to trick people into parting with their money.

Worryingly, nearly a quarter of these scams were successful, costing investors a total of £2.7 million.

What is a cloning scam?

A cloning scam occurs when criminals create a fake version of a legitimate firm, often a well-known financial services provider, to lure investors into transferring money. These scams can take various forms:

  • Lookalike websites using similar domain names and branding
  • Fake investment brochures or offer letters
  • Impersonated phone calls or WhatsApp messages
  • Emails that appear to come from known companies or advisers

By mimicking trusted firms, scammers create a false sense of security. Victims often don’t realise anything is wrong until the money is already gone.

The role of AI in modern scams

One reason cloning scams are on the rise is the increasing use of artificial intelligence by criminals. With AI tools, scammers can now create more convincing websites, generate realistic emails and even simulate voice or video to imitate real advisers.

As Adrian Hood, Regulatory and Financial Crime Expert at the Investment Association, explains:
“Criminals will use a variety of means to trick people into parting with their money. That’s why we’re urging consumers to stay vigilant. With cloning scams topping the list of threats, consumers should double check whether websites or emails are legitimate before transferring any money.”

The evolution of AI means these scams are likely to become even harder to spot in the future, making prevention and vigilance more important than ever.

How to protect yourself

While cloning scams are sophisticated, there are steps you can take to reduce the risk:

  • Check the FCA Register: Always verify a firm’s details using the Financial Conduct Authority’s online register (www.fca.org.uk/register). Make sure the contact information you’re using matches what’s listed there.
  • Avoid clicking links in unsolicited emails: Instead, navigate directly to a firm’s website by typing the address into your browser.
  • Be cautious with cold calls or unexpected contact: Legitimate firms rarely contact new clients out of the blue with investment offers.
  • Look out for subtle inconsistencies: Poor grammar, unfamiliar email domains, or a sense of urgency can all be red flags.
  • Confirm before you commit: If you’re unsure, call the company using a number from their official website, not the number provided in an email or message.

If it sounds too good to be true…

Fraudsters often dangle the promise of above-average returns, exclusive offers or limited-time deals. If something feels off, trust your instincts. Take a moment to pause, reflect and seek a second opinion.

Investment fraud doesn’t just impact your finances, it can also cause deep emotional stress. That’s why staying informed and vigilant is crucial.

If you’re thinking about making an investment or have received unexpected contact from a financial firm, speak to a regulated adviser first. We can help you verify opportunities and stay protected.

¹ The Investment Association, 2025

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